FAQS

What are your office hours?
Radiology West is open Mondays – Fridays from 7:30 a.m. – 5:00 p.m. and Saturdays from 9:00 a.m. – 2:00 p.m.  We are closed on Sundays and on public holidays.

What if I am unable to keep my appointment?
Please call to advise us at 952-9626 or on our Digicel line 579-9510.  We will be happy to assist you in rescheduling your appointment.
 
What information do I need to bring with me for my appointment?
Please bring your referral form and your health insurance card (if you have one), along with payment for your procedure. Blood works (Bun and Creatinine) are required for all CT and IVP procedures.

When can I receive the results of my exam?
Your report is normally ready for collection 2-3 hours after exams completed before 3:00 p.m.  If completed after 3:00 p.m., report will be ready after 9:00 a.m. on the next business day.

How can I request a copy of my films or images?
Please visit our office and request same from one of our Front Office agents. You will be advised of the relevant fee. Please be advised that the first copy of your report and other prints or picture CD are complimentary.
 
What will I need to do to prepare for my examination?
Please see our content page entitled Services & Procedures for a detailed breakdown.

How much will I have to pay if I have an insurance card?
Insurance plans range in coverage.  The amount you will pay depends on your Insurance provider and the specifics of your insurance plan. This will be determined when your card is swiped (on the day of your examination). Some plans cover 100% of the procedure cost while others cover lower percentages.

Insurance plans usually do not cover obstetric ultrasounds, hysterosonograms, hysterosalpingograms (HSG), or routine chest x-rays for Medicals

  • Comments or questions are welcome.

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